Returns and complaints

Dear Business Partner

Complaints concerning hidden defects or damage that cannot be discovered upon the receipt of the goods

shall be filed within 3 days of the date of their discovery but not later that within 5 days of the delivery date.

The client is obliged to fill in the order complain form fully and correctly. 

Download -> Claim report

Please send the form to sales@vitbis.com 

 

 

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